How to Track Your Order from China to Your Door
Ordering from China takes longer than buying from a local shop, so it is good to know where your parcel is. You can track your order on our website at any time with two things: your order number and the mobile number you used at checkout.
Where to track your order
Open the Track Order page, enter the order number (it starts with BDCM) and your phone number. The page shows each stage with a date.
What each status means
| Status | Meaning |
|---|---|
| Order placed | We received your order and Transaction ID. |
| Advance verified | Your advance matched our statement; the order is confirmed. |
| Purchased in China | We paid the supplier and the goods are being sent to our shipping partner. |
| On the way to Bangladesh | Shipped by air or by sea. |
| Arrived in Bangladesh | At our Dhaka office; shipping charge by weight is added. |
| Out for delivery | With the courier or our team. |
| Delivered | Received and balance paid. |
Status messages by phone
Besides the website, our team calls you at the important moments: when your advance is verified, when the order arrives in Bangladesh with the final shipping charge, and before delivery. Keep your phone reachable on the number you gave at checkout so the courier can find you.
When to contact us
- Your order stays on “Order placed” for more than a working day after paying.
- You want to change the address or shipping method.
- The page cannot find your order — check the number and phone first.
Call or WhatsApp us; our details are on the contact page.
Plan ahead
Sea shipments take longer than air. If you need something by a date, choose air and order early — see air vs sea shipping. Light items such as Ultra-Light Waterproof Travel Backpack or Retro Hawaiian Summer Shirt are good candidates for air.
FAQ
Do I need an account to track?
No. Order number and phone are enough. With an account you can also see all your orders under My Orders.
